DOMESTIC & INTERNATIONAL SHIPPING
All orders are shipped from our showroom in Sydney, Australia. Unless other arrangements have been made, orders ship via courier. Please let us know if you'd like to request special shipping arrangements or if you'd like us to use your shipping account number. Any duties or customs fees incurred are the responsibility of the retailer. Invoices are sent via email at the time of shipment. Shipping costs are charged at the time of order and will be included on your final invoice.
CANCELLATIONS, RETURNS AND EXCHANGES
We ask that any cancellations or changes to your order be submitted via email within 24 hours of placing your order. Any reductions to your order or cancellations not reported within 24 hours will be issued a restocking fee of up to 20% of the total, deducted from your order. Defective items may be exchanged for products or credit.
DAMAGED OR FAULTY GOODS
Damaged or defective merchandise must be reported within five days of receipt. Refused packages will be charged full shipping, handling and any other charges incurred. We do not accept returns on unsold merchandise. All merchandise must be returned unopened, unused and it it’s original packaging.
Blog posts
The Fire Within the Sparkle - Broadway Event Recap
In October, we hosted our highlight event, an unforgettable evening that celebrated the brilliance of Aurora Moissanite and the people who bring its sparkle to life. Guests experienced Aurora up...
Our First Giving-Back Initiative | Supporting the Pink Ribbon Luncheon
We are incredibly proud to share a meaningful milestone for our brand. Magnifica Jewellery has supported the 2025 Pink Ribbon Luncheon, hosted by Ladies Like To Lunch, by donating our Trielle...