DOMESTIC & INTERNATIONAL SHIPPING
All orders are shipped from our showroom in Sydney, Australia. Unless other arrangements have been made, orders ship via courier. Please let us know if you'd like to request special shipping arrangements. Any duties or customs fees incurred are the responsibility of the customer.
CANCELLATIONS, RETURNS AND EXCHANGES
We ask that any cancellations or changes to your order be submitted via email within 24 hours of placing your order. Defective items may be exchanged for products or credit.
DAMAGED OR FAULTY GOODS
Damaged or defective pieces must be reported within five days of receipt. Pieces must be returned unopened, unused, and in their original packaging.
Blog posts
How Does Moissanite Compare to Diamonds?
If you’ve been researching engagement rings or fine jewellery, you’ve likely wondered: how does moissanite really stack up against diamonds? As a brand obsessed with brilliance, beauty, and smart design,...
Is Moissanite a Real Gemstone?
There’s a lot of confusion out there about moissanite. Some think it’s synthetic, others assume it’s just a diamond knockoff. But here’s the truth: moissanite is a gem in its...